Conversations that
drive revenue, not just
resolutions.
Build a customer experience that boosts sales and loyalty. All your customer support channels in one place.
Integrate with all your Shopify apps
Turn customer support into a profit center.
Identify high-value customers instantly as they message, display Shopify order details directly next to customer threads, and offer personalized discount codes automatically.
- ✓ Real-time Shopify synchronization
- ✓ Automatic pre-classification of topics
- ✓ Personalized brand voice controls
An Agent-like Helpdesk, built for you
Everything you need to automate order status lookups and ticket routing in real time.
Autonomous Agent Loop
Our manual Claude tool-use loop processes inbound messages asynchronously, running intelligent classification and sentiment gates automatically.
Read-Only Toolset
Includes tools to securely query order histories, shipment tracking links, product inventory, and customer detail cards on Shopify.
Safety Guardrails
Define policies to restrict AI actions, detect malicious intent, and automatically route high-risk tickets to your team's inbox.
What you can expect in 30 days
ByDesk helps Shopify merchants save hours of manual labor by answering common inquiries instantly.